ezyTicket is Ticketek's print-at-home PDF ticket and is currently available for selected events only.
Ticketek Australia - Tickets for Sport, Concerts, Theatre, Arts, Family You agree to comply with all Government directions, orders and regulations relevant to attending live events, which may be in place at the time of the event. An administration fee of $10 will be charged. 3 0 obj
If you have purchased concession tickets, you are also required to present a valid concession card. In the event you are contacted directly by the Government, including the Department of Health for the purposes of contact tracing, you must: (a) make the contact details of your group available to the Government (if you have the consent of each group member to do so); or (b) contact each member of your group, and request that they provide their contact details to the Government directly. Full Ticketek Refundable terms and conditions of sale can be viewed here. Request details from Ticketek when booking your ticket. From the right hand side of the event page, select your preferred Venue/Location, Date and Performance Time. Can I use more than one Ticketek Gift Voucher in the same transaction? https://www.fairtrading.nsw.gov.au/Consumers/Buying_services/Entertainment.html
Can I request a partial refund on my purchase if I have selected Refundable tickets? If your session time expires, you will receive a notification and will be required to access the site again. Other customers may be in the process of completing their transaction on all remaining tickets, or the number of tickets requested is greater than the maximum available adjacent seats. Refer to specific details at each venue regarding accessing the stadium/park. All mobile tickets stored in Passbook are also barcoded (but with a different 2D barcode). How do I purchase a Ticketek Gift Voucher? We liaise closely with event organisers on matters related to ticket scalping. You do not need to request a refund on your Refundable tickets if your event is cancelled or rescheduled. Please ensure your membership contact details, especially your email address, are up to date so you do not miss these communications. Ticketek recommends that you select Registered Mail for these events where available. When booking from overseas, we recommend you choose either of the delivery options below when they are available: Ticketek is unable to guarantee ticket delivery by mail to overseas addresses due to the risk of post being lost in transit. If you are purchasing multiple tickets in the one transaction, you can elect to enter all of the mobile numbers of your friends to have the tickets sent directly to their phones, or choose to have all of the tickets sent to you to then forward to friends at a later time. The Website Terms of Use and the Ticketek Australia Privacy Policy are incorporated into these Terms and Conditions. We cooperate fully with the Fair Trading departments when those departments are pursuing ticket scalpers. No. How do I make a wheelchair or Accessible Seating booking? Why does Ticketek want to access my Facebook details? Don't worry! If your Gift Voucher is a pdf, the expiry date is 12 months from the purchase date listed. Log in to your Ticketek account (Note: This will not be your Crows Membership Account details) 7. Refundable tickets offer enhanced cancellation rights if you can no longer attend an event for one of the listed reasons such as sickness, travel delays and adverse weather. Please note there maybe no replacement for General Admission tickets. I ordered a digital download, CD and/or DVD with my ticket purchase, how do I receive this? All rights reserved.
Ed Sheeran MCG show: Fans angry at ticket 'fail' | The Cairns Post Many businesses act as Ticketek Agencies throughout the country. There are three delivery options: Note that for general admission events, tickets can not be replaced.
Socceroos v Ecuador tickets | CommBank Stadium | Ticketek Australia If your question is not answered, contact our membership team via: 1999-2023 Ticketmaster. If you're already signed in, click on the 2023 AFL Membership logo in the top left hand corner. This means that for each event, tickets become available in order of best seating according to the promoter. This is an extra security feature giving you the fairest access to tickets by helping us prevent automated and unethical ticket selection and purchase activity, Make sure your selections are correct and then hit the Next button. You can find your barcode number on the back of your member card or on the homepage of your AFL Membership online Account Manager. While Ticketek takes all reasonable care to ensure that tickets are correctly priced and only available for sale when intended, sometimes errors may occur. For example, Queensland has the Major Sports Facilities Act 2001 and Victoria has the Major Sporting Events Act 2009. No, AFL Members will not need to pay transaction or ticketing agent fees at Marvel Stadium. If you do not receive your club of support pack please contact the club directly. Set up your My Ticketek account, or check the details in your existing account. Ticketek Gift Vouchers can also not be redeemed for events that don't have tickets on sale through Ticketek. To organise a replacement card to be mailed out, please contact the AFL Membership team on 1300 722 515. Please note that the Payment Details page is not accessible from the mobile site or mobile apps. Mobile tickets may be reissued to the ticket purchaser only, and we recommend that customers contact the Ticketek Call Centre on 0800 842 538 ahead of the event day to do so. You will receive an Order Confirmation via email immediately. https://www.liveperformance.com.au/default.aspx?s=newsdisplay&id=405
AFL Members with accessible bookings requirements and additional service assistance requirements (for example you do not own a mobile phone) can contact the relevant ticket agent as outlined below; MCG - Ticketeks accessible seating hotline on 1300 665 915 or complete the form on Ticketeks website. For example, if eight seats were placed on hold and two have already been purchased, the next My Ticketek Customer can buy between 1 and 6 seats. Ticketek is concerned that the unauthorised onselling of tickets will have significant detrimental effects on the availability and affordability of tickets to consumers and genuine fans. Your remaining balance will be displayed on the payment confirmation page and will also be in your confirmation email. If you are a My Ticketek member and you would like to subscribe: If you have several My Ticketek Sign Ins with the same personal details you may find that some of them are no longer working.
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However, if a customer does not complete their transaction, tickets are then released back and become available for another customer to select. Yes, 90 days after the event, tickets will automatically be removed from your Ticket Wallet. You can also add the details of your credit or debit card ahead of your next Ticketek purchase by visiting the Payment Details page after logging in to your My Ticketek account. Ticketek may not replace tickets where seating is unallocated (general admission tickets). Your confirmation email will include all of your delivery details, plus your customer information. Yes, all events that Ticketek ticket for can be found on the mobile site. Yes, anyone can become a My Ticketek member and buy tickets no matter which country you are located in. My AFL Membership card has not yet arrived, what should I do? For information regarding ticketing of live entertainment and sporting events, or to obtain a copy of the Code of Practice for Event Ticketing contact Ticketek or refer to www.liveperformance.com.au. Ticketek is the only authorised ticket seller for entertainment events held at ICC Sydney Theatre and Darling Harbour Theatre. There is a limit of $1,000 worth of Ticketek Gift Vouchers that can be redeemed per transaction. Will credit card pre-fill function work on Ticketek's mobile site and mobile apps? I am having trouble logging in and cannot retrieve my password using the forgotten password facility? You can also get it delivered instantly by selecting ezyTicket as your delivery method and receive it as a pdf attachment via email. The website only allows one invitee from a group to purchase at a time. Ticketek has also been an active participant in various government forums relating to ticket scalping and has also over the years worked closely with Live Performance Australia on this issue. Visit the Ticketek Groups page for more information. Best Available, Platinum, Gold, Silver, Bronze, Best Avail./Any Price. 2023 Ticketek Pty Ltd (ABN 92 010 129 110). Are Refundable tickets available through Ticketek Marketplace? Once you have updated your details click on, Tick the boxes to select the communications you would like to receive, Enter each of your known My Ticketek Sign Ins and click, If this succeeds for your Sign In, please use that Sign In name to access My Ticketek, If you're unable to find a My Ticketek sign in please. There was a spelling mistake in the email address entered. Ticketek may cancel an order made as a result of any such error, although in the case of a pricing error Ticketek will endeavour to contact you to give you the option of purchasing the ticket at the correct price.
Emily O'Sullivan, CPA - Audit Senior Assistant - Deloitte | LinkedIn Venue/City Box Office - collect tickets when you arrive in New Zealand. Ticketek does not offer refunds or exchanges as a result of a change in your personal circumstances or due to external factors such as, for example, adverse weather. https://premier.ticketek.co.nz/Content/aboutus/aboutus.aspx. Ticketek Gift Vouchers can also be redeemed in person at a Ticketek Agency. You can find information on how to access your Mobile Membership through the AFL Live App here. Your region is identified by your IP address. Requesting a password reset during the on-sale will use your time limit. When contacting us about lost or stolen tickets please ensure you have: When the ticketing system is unable to locate a sufficient number of available tickets, you will receive the following message: "Unable to obtain the tickets you requested. What are the reasons I can request a refund if I have purchased Refundable tickets? Please note that the the confirmation email is not your tickets, the tickets you purchased will be delivered to you by the delivery method chosen during the purchase process. When will I receive my club of support merchandise pack? You will only see this guide once, but will have the option to see it again by clicking on a clearly displayed link which will remain in place for the first 4 weeks after launch. Ticketek Pty Ltd (ABN 92 010 129 110) ("Ticketek") provides ticketing services, including the sale and distribution of tickets, as agent for the venue, promoter or person responsible for holding the relevant event (the "Seller"). The Ticketek App connects you to thousands of live events and experiences across concerts, sport, comedy, theatre, arts and exhibitions. How do I request a refund if I have purchased Refundable tickets? All tickets purchased through Ticketek will be mobile or PDF, meaning you can easily access your tickets on your phone via your ticket account or ticket agent app, add them straight to your phone's ticket wallet and share them with your friends and family using the 'Ticket Forward' function. 3- 12 - Junior Ticket. How can I find AFL Membership on a match day? It's the fastest way to buy tickets for your next live experience, receive event alerts and access your mobile tickets to view and share with friends. The website will still select the best available within the section you have chosen, You can only select on price category at this stage. If this does not answer your queries, our friendly team will be happy to assist. Also tap on the 'i' icon at bottom right of event pass to 'flip' the ticket over to find extra transaction information.
Ticketing | FAQs | ICC Sydney <>
General Terms and Conditions
Placing seats on hold and redeeming them is limited to online transactions only. My Ticketek Gift Voucher has no Voucher ID? The user in this instance may view the Mobile Ticket on a desktop computer via the link in the confirmation email and print the barcode, or can visit the box office on the day of the event. If you have purchased concession tickets you are required to present a valid proof of entitlement and photo ID on entry at the venue. You may be required to submit to a search of your person and/or possessions before entering the event. Once you have selected your ticket(s), there is a time limit of. If an event is cancelled, you do not need to apply for a refund as we will automatically attempt to process a refund back to the original payment method used to purchase the ticket.
Member Ticket Redemption Information | Adelaide Football Club Your unique Voucher ID can be found on the front of all Ticketek Gift Vouchers. This may mean that the voucher was purchased prior to September 20, 2013 and can only be redeemed at a Ticketek Agency. We also regularly monitor our ticketing system for suspicious transactions. Members who renew after this date may not receive their cards prior to the start of the season as it can take up to five weeks to produce and deliver a membership card. The live event ticketing, data and analytics company will also provide its ticketing technology, CRM, marketing and analytics platform, which will be supported by .
Ticketek Australia In providing these services, Ticketek owns and operates Ticketek.com and Ticketek.com.au (the Site). When you purchase your ticket and choose Mobile Ticket as your delivery option, you will be asked to put in your name and your mobile phone number as part of the purchase process. Please read the "What If My Tickets Are Lost or Stolen" and "What if my tickets do not arrive" questions in the Top FAQs section. Ticketek will only provide a refund or exchange a ticket if an event is cancelled, rescheduled or significantly relocated by the Seller (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law (including the Australian Consumer Law). Wed 8 Jul 2023 RAC Arena, WA: Sat 15 Jul 2023 . The email may have been filtered by a spam filter. What happens if my tickets do not arrive in time? This is so we can show you upcoming events in your vicinity. How long are Ticketek Gift Vouchers valid for? How do I find my tickets once they are in Passbook? https://archive.treasury.gov.au/documents/1914/PDF/Ticket_scalping_report.pdf
Event promoters decide whether or how to offer concessions and children's tickets, and certain venues are affected by alcohol licensing laws so minors can not attend. If you purchased Refundable tickets during your original event purchase, to apply for a refund please contact the refund team here. Where do I select Mobile Ticket delivery? Will AFL Membership dining be available at the MCG and Marvel Stadium in 2023? You can select a quantity of tickets in more than one price type e.g Adult, Child etc. These tickets will be cancelled and reissued in the name of the new ticket owner.
Ticketek AU - Apps on Google Play Each ezyTicket PDF attachment represents an individual ticket to the show, with its own unique barcode that must be scanned for entry.
FAQs 2023 | AFL Membership Can I buy tickets if I am based overseas? Mobile tickets will automatically be added to your Ticket Wallet when you are signed into your My Ticketek account. Email us now at newevents@ticketek.co.nz, To learn more about Ticketek, please go to https://premier.ticketek.co.nz/Content/aboutus/aboutus.aspx. We recommend you choose Ticketek's ezyTicket (where available) or Venue/Pre-Paid Collection Outlet. Please note that there will be large wait times on the phone when dining tickets go on sale. If they are using an iPhone they have the option to 'Add to Ticket Wallet' (they will need to download the app to view the ticket in their wallet). What is the policy regarding juniors accessing tickets at the MCG and Marvel Stadium? Yes, if you wish to delete the details of your saved credit or debit card, you simply need to log into your My Ticketek account, visit the Payment Details page and hit the 'delete' button. If you have not received all of your expected SMS's to the nominated mobile number, please contact the Ticketek Call Centre on 0800. Socceroos v Ecuador tickets | CommBank Stadium | Ticketek Australia Socceroos v Ecuador tickets Venue: CommBank Stadium, Parramatta, NSW Date: Fri 24 Mar 2023 OR How to buy accessible tickets PRE-SALE Fri 3 Mar, 9am* PRE-SALE Fri 3 Mar, 4pm* On sale to public Mon 6 Mar, 9am
Seating/Section FAQs - Ticketek Australia For security, only the first 6 digits and last 4 digits of the relevant card number will appear as clear text in the card details section of the payment page. No. In addition, Apple's Passbook is time and location based, so provided you haven't disabled the feature (in Settings or back of the event pass), tickets added will automatically open and show on the iPhone lock screen when you are within a radius of the venue and event time, making entry into an event with a mobile ticket even quicker and easier. On your first visit to the site after the launch of Content Personalisation, you will be shown an overlaid guide to the new features. When you visit ticketek.co.nz, you'll be presented with more relevant content leading to improved event browsing and faster purchase. Click sign in in the top right hand corner and follow the prompts using the email address nominated in your AFL Membership, OR. Discover New Events. Do I need to be logged in to see 'My Events' and if so how do I know? Information specifically relating to AFLM Membership 2023 will soon be communicated via email and our website. Does everyone in my party have to arrive together if I have selected multiple Mobile Tickets? In an New Zealand first and unique to Ticketek mobile ticket, you'll have the option of sending every person in your booking their own individual ticket via Text. As part of the terms of sale, the only person authorised to purchase tickets is the credit/debit card holder. The Ticket Wallet is only accessible within the app once you are logged into your My Ticketek account, so if your phone is stolen, no-one can access your wallet without first logging in to your account.