ticketek marketplace refund

Doctor A qualified medical practitioner registered and licensed with a recognised professional body. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I would and do prefer not to use their services. Change My Location Unfortunately I cancelled the credit card I used so AMEX isn't wanting to help either :(, New comments cannot be posted and votes cannot be cast. Privacy (data erasure request) No, Ticketek Marketplace doesn't own the tickets so is unable to offer refunds or exchanges. I am not a lawyer, but charging a relatively significant amount extra for optional refundable tickets, then making it basically impossible to get a refund, strikes me as something that shouldn't be allowable under consumer law. This is not an insurance policy. If there is a financial failure of any Transport provider. Yes, customers can select Refundable tickets for tickets purchased through Ticketek Marketplace Ultimate and Ticketek Marketplace Deals but not Ticketek Marketplace Fan to Fan ticket sales. Secure Accounts Widget Jay Chou tickets | GIANTS Stadium | Ticketek Australia Attend participate in, take part in, use, or be present at. Ticketek Voucher: $25 OFF Mar 2023 | Nine Automatic Refunds Immediate family Your husband, wife, partner, civil partner, parent, child, brother, sister, grandmother or grandfather, or stepfamily. I want an refund, yet there is no way I can get it. I would start with Consumer Affairs Victoriahttps://www.consumer.vic.gov.au/Their website is easy to navigate and unlike Ticketek they actually have trained staff who will contact you back. Allow me to pay for tickets and eventually send mobile tickets that can't be accessed.Website doesn't work. Immediate family Your husband, wife, partner, civil partner, parent, child, brother, sister, grandmother or grandfather, or stepfamily. Fire A report from the fire service and/or police. I appled for a refund in Aug 2021, and they responded a month later saying it's done but I never got it. Where you cannot provide evidence that the person affected is within the. When I call tiketek to explain that it might be a bit awkward getting a doctors note for my aunt (this is the real reason I dont want to go) I get an automated message and then hung up on. What to do?? Ticketmaster Resale | ProductReview.com.au Doctors note or Medical Certificate confirming: means unexpected disruption or failure of the public transport network which. A doctor cannot be You or a member of Your family. Absolutely appealing customer service!!!!! Its a disgrace. Breakdown A copy of the call out note froma nationalbreakdown recovery service. The provided refund link for refunds by Ticketek was broken and didn't lead to any refund service. is cancelled or postponed by the provider. Specific reasons where refunds will not be provided: We do not refund for non-Attendance of a Booking directly or indirectly associated with: Definitions I appled for a refund in Aug 2021, and they responded a month later saying it's done but I never got it. So I bought tickets to a few events recently (yeah yeah yeahs, sigur ros) and paid the extra $15 for refundable tickets because, and now this might sound crazy, I wanted the option of being able to refund them. Ive been trying to call them about some issues I had with the ticketing and I cant get through to a customer service representative on the phone, and then I see this has happened to so many people, how can they get away with this? etc. Refundable tickets via tiketek not refundable? : r/sydney Send them an inquiry many times and they are not answering! We may consider other Emergency Circumstances at our discretion. Wemay refund where You are unable to Attend Your Booking because of one of the following reasons associated with Covid-19: We dont refund where You are worried about catching Covid-19 or where Your travel plans are affected by Covid-19 restrictions. You are unable to Attend your Booking due to any of the reasons below and have provided the evidence requested below. Ticketek Marketplace - Buy and Sell Tickets Buy guaranteed tickets for sold out events at a fair price. They don't deserve this with their very poor aftersale team and lack of customer satisfying approach! Ticketek refunds, the true facts - The Vigilante News If the event is cancelled or rescheduled, Ticketek Marketplace will refund you the amount you paid for your ticket (excluding delivery). To apply for a Refund simply click on the link in your booking confirmation email, or click here. Their customer service to follow up and right the problems is poor. If there is a financial failure of any Transport provider. Ticketek Marketplace - Buy and Sell Tickets Buy guaranteed tickets for sold out events at a fair price. Are there any age restrictions enforced on my event? They are the shittest service in Australia. Where You have not been physically examined by a Doctor prior to the date of the Booking. Hello fresh has an offer on Ticketek, which is a scam dont click it .They get your card details and charge you for food boxes u didnt order and refuse to delete your account and details , only claiming they deactivated it and keep sending you recipe Neals for dishes you cant even eat cuz your allergies.Why is Ticketek promoting hello fresh I got scammed, Im sure anyone else who went for the offer did too . Scalping 18. You'd think that but I had the same shitty experience with them on this front. You/Your/Yourself A person who has made a Booking alone or as part of a group with Us. I replied and asked for a direct line or email address to speak to management/no reply since. Are Refundable tickets available through Ticketek Marketplace? and subject to change at any time. Ticketek Marketplace - Buy and Sell Tickets Travelling can be a huge expense, which is why its normal to try to score savings when you can. I got tickets to a concert from ticketek that got cancelled of covid. actual or perceived: wildfires, volcano eruption, tsunami, earthquake; war, hostilities, civil commotion; imprisonment, repatriation, deportation; poisonous biological materials, radioactivity; Cyber Incident or Cyber Act; state property seizure; where exposed to any sanction, prohibition or restriction under United Nations resolutions or the trade or economic sanctions, laws or regulations of the European Union, United Kingdom or United States of America. if it exceeds 18 months from the date originally booked to the conclusion of the transacted event. If the purpose or reason for which You booked Your flight in order to Attend has altered or been cancelled. No, Ticketek Marketplace doesn't own the tickets so is unable to offer refunds or exchanges. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Don't EVER buy for a friend, NIGHTMARE. Ticketek routinely mismanages ticket processing which should be simple. We/Us/Our We are the Booking agent with whom You made the Booking. Dates were also messed up so I had to fix that and then in the end I got my dr to write the most comprehensive med cert yet and unfortunately it mentioned that my initial appointment with them due to covid policies was a telehealth consult. Sick relative? To apply for a Refund simply click on the link in your booking confirmation email, or click here. If there was a Zero Id use thatDO NOT USE Ticketek Marketplace thinking they are reputable & honourable brand They take your money months before the event and then hold onto it until you complain to consumer affairs or mediaAppalling and illegal to not meet their 10d refund policy. Superstar Ed Sheeran is set to return to Australia and New Zealand in February/March 2023 for a massive run of stadium shows as part of his + - = x Tour (pronounced "The Mathematics Tour"). Verification can help ensure real people write reviews about real companies. Requesting a Refund. Meanwhile, we are going to miss the event!Its time to stop using Covid as an excuse for complete lack of service or care. It will be Ed's first tour down under since his record breaking 2018 Divide Tour, which saw Ed smash the record of the highest selling tour in history, with a phenomenal 1,006,387 tickets sold across Australia and New Zealand alone. They do but its retarded. No way to recover tickets. Immediate household persons living together at the same permanent address. Therefore, it's impossible to speak to an actual person. Communicable Disease means any disease capable of being transmitted from an infected person or species to a susceptible host, either directly or indirectly, that has caused quarantines or restriction of movement of people. Please also read the General Conditions of Refund. Can I purchase multiple orders in one transaction? Instead I was sent the PDF email after the show. failed the examination previously and had to re-sit. We discuss whether its cheaper to book your trip yourself or through a travel agent, and go through some money-saving tips for during the planning stage. Download the Ticketek App & add your ticket to your wallet now. It says that they are open between 9 am and 4 pm but then ends the calls despite it being 12:10 pm! Communicable Disease means any disease capable of being transmitted from an infected person or species to a susceptible host, either directly or indirectly, that has caused quarantines or restriction of movement of people. Cutting-edge production - the likes of which have never been seen before in Australia or New Zealand . Tickets for Sport, Concerts, Theatre, Arts - Ticketek New Zealand Appalling service. I wish I could give them -500 stars.The customer service sucks and when they have your money theres no service and no refund so dont get duped into buying them refundable tickets. Doctor A qualified medical practitioner registered and licensed with a recognised professional body. Why should I buy from Ticketek Marketplace? Ticketek Marketplace Paying Party Any organisation or body who has a legal liability to pay compensation for the failure of the service, against whom You have a right of refund. They haven't responded to my emails! Any temporary relocation for work must be for a period of at least 3 months. Where a Ticket is offered for sale, sold or Pleased to meet you, won't you guess my name? Thats on the laptop, so I tried the phone app, and that showed me the map, but didnt let me buy any ticketsI wish that artists (the label who organises them) would do their due diligence on a service before making people use them. The following words or phrases have the meaning shown below wherever they appear in bold in this document. Provider the company or organisation that is responsible for the running of the booking Armed Forces Naval Service, Marines, Army or Air Force. Any vehicle You plan to use during the Booking. Please note the name of the Ticketek account must match the name on the refund request for your refund to be approved. Any reason for refund must not be foreseeable at the time. Ticketek Marketplace - Buy and Sell Tickets Ticketek - Refundable Adverse weather with no Government Agency warnings not to travel. We use dedicated people and clever technology to safeguard our platform. Create an account to follow your favorite communities and start taking part in conversations. Are Refundable tickets offered on Gift Voucher sales? 2023 ProductReview.com.au Pty. IfYoudid not make reasonable alternative arrangements to Attend theBooking. https://help.ticketek.com.au/hc/en-us/articles/360039831534-Frequently-Asked-Questions-Refundable-Tickets. In event of a Refund Application the English language version shall be the basis of settlement. Easy as. Ticketek wastes YOUR TIME like it doesn't matter. This is such scummy conduct. Frequently Asked Questions for Eligible Refundable - Ticketek Australia This includes ticket orders associated by the same name, email address, billing address/delivery address, credit card number or any other details provided to Ticketek. chevron_left, Availability & type of seating will vary & is set by the venue. If could give a minus 10 score I would. Worst website and app I have ever used!!! For many, international travel is back on the cards. I know this should be normal good service, not worth commenting on, but I was so relieved and wanted to balance out some of the other comments. Ticketek wanted the official government correspondence from my mate's dad, and that was just for 1 ticket to be refunded. The COVID-19 situation is an unprecedented challenge for our global community and the safety and well-being of our fans and crew will always be our . Press question mark to learn the rest of the keyboard shortcuts. (This can normally be obtained from the transport companys website). Why even have the option of refundable tickets for an extra charge if I cant refund them? means a physical or mental health condition thatYouwere aware of at the timeYoumade theBookingthat would not normally preventYou from Attending the Booking. Cannot add tickets to wallet. Ticketek takes the issue of scalping seriously. :(, tails, they sent an email saying they has processed the refund. Would I ever get the tickets! Was given tickets for Ed Sheeran concert as a gift. How totally useless. What happens to my money when I buy a ticket? If Your Booking is cancelled or postponed by the provider, You should contact Our Customer Service team directly; see Your Booking confirmation or our website for contact details. Any reason for refund must not have reasonably foreseeable at the time, Maximum refund value per person will not exceed the total value of their share of the. Fans will be treated to an array of tracks off his latest album "=" plus hits from across his career. i spent 2 hours online and still didn't manage to secure tickets. Ticketek Marketplace (marketplace.ticketek.com.au). You may also wish to resell your tickets if you cannot use them. I will NEVER buy tickets from this company again! No reply emails or any form of communication. Maximum refund value will not exceed 10,000 GBP or local currency equivalent. Considering just forging one at this point but Im just baffled why I paid extra for refundable tickets when changed me mind isnt even an option. Everybody else looks like a paedo. How insensitive is that. No response to multiple follow ups, and upon trying to call them on 132 849 it's just a voice recording that doesnt go anywhere. I bought tickets through ticketek marketplace when directed through the ticketek website (as only single seats left for a netball game through the main website). Our integration means you can list tickets for resale directly from your Ticketek account. You can do anything you want if you're the only game in town. Complete the Accessible Seating Form and we will contact you to process your booking here, Tickets for Ed Sheeran's Australian tour can only be accessed via the Ticketek App Can I get a refund or exchange? - Ticketek Marketplace Help - Confluence Further details in the disclaimer. An email from the Booking agent confirming they are unable to replace/re-issue the tickets. <iframe src="https://www.googletagmanager.com/ns.html?id=GTM-K4QMLG" height="0" width="0" style="display:none;visibility:hidden"> </iframe>