There isalso anemail addressFormer.Staff@ba.comforcomplex questions that cannot be resolved by calling the staff travel call centre and for general administration matters such as staff travel eligibility. The link to the web-site, which does show who is included in the Visa Waiver program, is: Download the StaffTraveler app to get accurate, reliable seat availability for British Airways flights. Calls cost 2,50p per minute plus your phone companys Access Charge. This point is immediately before Security. Sean Doyle was appointed Chief Executive of British Airways in October 2020, and Chairman in April 2021. Please refer to the FAQ on my.baplc.com for further information. Tel: 0208 513 2525 (9-12.30, Mon-Fri) Please can we ask you not to use this e-mail this address with booking/ticketing requestsas thesee-mails will not be actioned or replied to. British Airways (BA) is the flag carrier airline of the United Kingdom. (business & personal). Travel links for non-BA staff > List for a BA flight > Add APIS and contact details 19,209 talking about this. Boss of British Airways, Alex Cruz, is currently in the midst of being grilled by a Parliamentary Committee regarding the thousands of redundancies on the table for the airline. On 27-11-2018, the number worked ok but it didn't belong to the proper service.. On 06-04-2018, the number worked ok but it didn't belong to the proper service.. Only use this form to add British Airways tips & notes to the StaffTraveler Airline Notes database. If offered, we ask that you politely decline. Were keen to get to the bottom of your issues whatever they might be. Passengers without a listing will be refused travel. One laptop bag OR one briefcase OR one handbag. The kiosk will print a boarding pass, which will show your booking reference: this is key information, especially if you are not allocated a seat number by the kiosk. Published Oct 14, 2021. Greater London UB7 0EB |. Please be sure to complete the Flight Choices section on the web-site: this gives our check-in system information to help us allocate seats, for example, whether you are prepared to split across cabins or across flights if you are travelling with other people on the same ticket type. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. When planning your trip, please ensure you leave yourself enough time to land and check-in again at any intermediate point. For travel on flights operated by BA, BA CityFlyer, OpenSkies and the BA Franchisees (Sun-Air and Comair), listings must be made via idtravel.ba.com. Tel: 0208 570 2531 Email: Winnie.Thompson@ba.com. As much as wed love to help over the phone, you will find it easier to get in touch by dropping us a message. USA: (Secure Flight data item added 18AUG10). It will include unlimited mileage, tax and all insurances needed to drive the vehicle. Where relevant you will see special offers and other local information appropriate to the country that you select as your home country. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. Using the U.S. toll-free number-U.S. toll-free number (1-800-247-9297)-requires a VOIP pre-installed solution, such as Google Voice or Skype. Answer Id 1957 Click on thefollowing link to go to the ESS websitehttp://my.baplc.com. The airport pair on your coupon must match the flight on which you wish to travel. Seat allocation will depend on how you present yourself. Now, we're looking to build on this spirit and passion to make tomorrow . Contact the airport you were in or flying to when you lost your property. BA IT Support Centre If you do not want to be listed for the next flight go to the ESS Flight Management Desk to advise. Search over 700 09042890159 How we can help with delayed or cancelled flights, Get advice, links and contact details for lost and damaged bags. How do I review and update my personal information? Through check-in Through check-in is not available to standby passengers. Clear All. Passengers who are not accepted for their flight and who wish to standby for a later flight on the same day will be automatically transferred to the next flight. Use this form to log in to your account or to create an account for the British Airways executive club, Have you already booked? JIDxxS1 will mean you are eligible to the business class allowance. The Touchdown Helpdesk closed on 15th May 2017, marking the closure of the BA Touchdown Team. Have you already booked? We'll make sure your comments reach the right person. (BA Heritage Centre / Museum, at Waterside) 212 British Airways reviews. Please remember that for international travel, each passenger must have a valid passport, and must have relevant visas for the destination, and for scheduled points en route, in case off-loading becomes necessary. If you've already travelled with us, our Customer Relations team would love to hear directly about your recent experience if you have a complaint, comment or claim. Please have your booking reference ready when you call. If the kiosk prints a boarding card without a seat number, the kiosk will tell you what to do next. If there is no signposted standby desk, go to the World Traveler or Euro Traveler desk. Your allowance will be in accordance with the type of ticket you are using. Freeber.co.uk share with its visitors non premium rate numbers for calling companies and their customer services for more than 5 years ! AND You are the party leader (when travelling in a group Once there, information about acceptance onto your flight will be displayed on the Staff Travel Screens. On Business is our loyalty programme for small to medium sized businesses. You can open the British Airways Visa Signature Card and earn up to 100,000 Avios. Please ensure that your attire is appropriate for the cabin of eligibility. Our country's creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. Amenity bags will not be given to staff who travel in premium cabins. Their contact details are at the end of our, To exercise your right to be forgotten please use our, To ask questions about our Privacy Policy or the data we hold on you please write to our Data Protection Officer. Heathrow. Had a great experience and want to thank someone for it? After a qualifying period, you'll be eligible for unlimited standby and premium standby fares, for you and your nominees, on the full British Airways network and other partner . In the early years most staff travel was subload (subject to seat availability on departure) and tickets cost about 10% of the published fares. British Airways Employee Reviews about "staff travel" Updated Nov 29, 2021. Enquire about changes to an existing flight booking, Check if you're able to change your booking, Enquire about an existing holiday, hotel or car hire booking, Help with special meals and name corrections, Get help with seating and baggage enquiries, Check your flight status (arrivals and departures), Enquire about refunds for flight bookings, Enquire about refunds for holiday, hotel or car hire bookings, Other enquiries including Advanced Passenger Information (API), If you have a complaint or a claim (e.g baggage/disruption), please complete the online form on our. How can I stop them expiring? British Airways Plc, Waterside PO Box 365 Harmondsworth, UNITED KINGDOM UB7 0GB https://www.britishairways.com Phone Contacts Main: +44 20 8738 5050 Customer Service: (312) 843-5794 Toll Free: (800) 247-9297 How to get through to an operator: press 3 for a representative. While 800-247-9297 is British Airways's best toll-free number, there are 6 total ways to get in touch with them. Changes to Terminal 3 check-in effective 17th September 2015 Check in at a kiosk in Zone D. If you are allocated a seat follow the kiosk instructions to have your bag tag(s) issued. Try Social Media "DM via Twitter." There will be no staff travel office in Terminal 3. Refreshed every minute. a duplicate receipt (e-tickets and other fees), To find out how we handle your data and all the ways we use it to provide you with a better service see our, If youd like us to stop sending you news and offers please, To find out what information we hold about you please write to our Data Protection Officer. Their contact details are at the end of our. By using ba.com you agree to the use of cookies. BA has a dress code which is applied to rebate passengers. When will I get a response from Customer Relations? How can I correct a mistake with one of the names in my booking? Address: Waterside, PO Box 365, Harmondsworth, Middx, UB7 0GB, BA Former Staff Liaison Council Find Reviews. It is headquartered in London, England, near its main hub at Heathrow Airport.. IT Department. If you have any problems using the site, please check that your e-ticket has been correctly issued. Cloudflare Ray ID: 7a2c63981fec32af Filter. The action you just performed triggered the security solution. Address: British Airways Plc ID Unit, Hanger 6 Gate 3, South Perimeter Road, Gatwick, RH6 0PQ, BA SpeedwingCentre AND You have checked in and have a standby boarding pass, AND You have had passport & visa checked where necessary, AND It is 60 minutes before the scheduled departure time of your flight. All airports with self-service check-in kiosks. It shows the number of listings and priority, but not commercial overbookings, etc. Daily, 7am - 11pm: Eastern Standard Time (EST). Please note that with immediate effect, our listing website will collect the following data items for all travel to or from the USA before the listing is created: Gender, First name (as on passport), Last name (as on passport), Date of birth. Performance & security by Cloudflare. The majority of our calls are managed by British contact centres. If traveling with hand baggage only, proceed to the ESS Flight Management Desk to have your boarding card issued and documents checked. Please have your booking reference ready when you call. This information is sent to the USA authority 72 hours before departure, or at the time of listing if that is within 72 hours. Email Form, Make a new booking or check prices for flights, holidays, hotels, car hire or upgrades, If you are ready to make a booking, youll find our cheapest prices are available. You'll see the most relevant contact details for you if you are logged in to ba.com. Please visit our Help centre for more support if you have a question about your booking or flight. Customer Service Resources Customer Relations postal address To make a new complaint or claim or follow up on an existing case, see our complaints and claims page. Find further help and advice about lost and damaged baggage, BSL Video Relay Service with SignLive Monday Saturday: 0900-1700 Telephone: 0344 493 0787 option 2 (calls charged at local rate) Daily: 08:00-20:00 Enquire about changes to an existing flight booking Telephone: Check if you're able to change your booking online. Email: Liaison.1.council@ba.com Enter employee name to find & verify emails, phones, social links, etc. Please note this number is only available when calling within the UK. Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it ! British Airways phone numbers 1890 626 747 33 17 32% Ireland 1866 835 4133 5 0 100% Mexico More phone numbers British Airways website www.britishairways.com What is British Airways's email addresses? Original review: Nov. 9, 2022. Address: www.rsaba.com, Solo Club : To change a booking/action a refund please fax us where a colleague will be happy to help. Report a missing or damaged bag or contents. During his time at British Airways Sean held a number of senior roles including Finance Director BA Cargo, Head of Corporate Strategy and Executive . Please contact the interline/staff travelteam within your own airline if you have any problems listing with your ticket. Join Hotline Today Get year round access to discounted shopping, offers and scheduled flights with BA Clubs. The British Airways management team includes Sean Doyle (CEO British Airways), Rebecca Napier (Executive Director Board of Directors), and Sohail Ali (GCC Steering Committee Member) . Updated 22/09/2020 10.07 AM (BST). Staff travel colleagues will then be on-loaded via a dedicated Flight Management Desk in Zone A. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. Please note that staff passengers must comply with requests from BA check-in staff, cabin crew, and flight crew, and must change seats if asked. If you need advice on travelling with a disability, making a new booking or getting a refund, you can speak to our Accessibility Team. 2011 BA Clubs Regus 450 Bath Road, Longford. If the kiosk prints a boarding card with a seat number, this means you have been accepted for the flight; please go immediately to the departures lounge and the gate. Heathrow. is the easiest way to contact the support service department to speak to a person at British Airways and receive help by speaking to someone there. Lorem ipsum dolor sit, amet consectetur adipisicing elit. Earn miles Children under 16 years cannot travel on a rebate ticket unless accompanied by an adult travelling on the same type of rebate ticket. Please use the previous link instead. How do I arrange to carry extra or overweight baggage? Check-in times To allow for the added security procedures now in place, please ensure that you have completed check-in formalities by 60 minutes before scheduled departure time . Staff and former staff with active staff travel concessions may be eligible for a concessional cargo rate on certain routes. Phone number : 020 8562 4000 The free alternative or geographic telephone number to call British Airways (BA) (linked to the premium rate phone number 01614475665) is included on your calls if you ring from an inclusive landline call package and is also available when calling from abroad. Emails found on company website info@ba.com 50% Support 10 10 Emails found on 3rd party websites tim.price@britishairways.com 99% 0 0 Please note that this form is not intended to submit staff travel related questions as these cannot be answered. Collecting your car The majority of our calls are managed by British contact centres. Your IP: / expiry date / FAQs. Lorem ipsum dolor sit amet consectetur adipisicing elit. Search job titles. This will give you your flight status. Your booking reference consists of a combination of 6 letters and numbers e.g. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. Saying "thank you" to British Airways staff members, Vouchers for Future Travel - how to use / where is my voucher? For all other circumstances, or if you have problems cancelling your booking online, please call us directly on877-767-7970. Staff from other airlines should list for the British Airways flights they hope to travel on using this site: https://idtravel.ba.com. Screen Reader users press Enter to select a Filter by category. When do my Avios expire? When should I check in? Answer. There are plenty of ways to earn British Airways Avios. If you do not have the authorization, you will not be able to travel on BA to the USA. No special service requirement is permitted when travelling on standby travel. If you are not accepted for travel you will be automatically listed for the next flight to your destination if it is on the same day. They've got a few ways you can contact them depending on your preference: If you've already raised something with them (i.e. BA chief executive Sean Doyle said last week that the carrier had been forced to cancel 10 per cent of its flight schedules between March and October the equivalent of 8,000 round trips because. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. How do I check the entry requirements for my destination? The airline is the second largest UK-based carrier, based on fleet size and passengers carried, behind easyJet.In January 2011 BA merged with Iberia, creating the International Airlines Group (IAG), a holding company registered in Madrid, Spain. No credit card required. Please note that once you have made a listing on BA (see Flight Listing section above), you can go to ba.com and check the baggage allowance for your specific flight. You may also receive a text message if you have registered your mobile/cell number. From day one, you can purchase discounted commercial tickets, known as 'Hotline' tickets, for your own use or for friends and family. you have a Case Reference) and are waiting a . 159.65.154.158 If you're a former staff member/retired, the Touchdown websitehas all the information you need, with a special staff travel section within the "Help" area. Should you need to contact one of our partner airlines please use the links below: American airlinesFinnairIberiaJapan AirlinesQatarChina Southern. 2 . A free inside look at company reviews and salaries posted anonymously by employees. The carrier has announced that it will begin recruiting cabin crew members to start working from Spring 2022 onwards. Over time different forms of staff travel were introduced; firm travel, 100% rebate, 80% rebate, often tied to seniority and or length of service yet 90% subload was by far the most frequently used. Passengers who are not allocated seats at the time of check-in should retain their bags and go the to Flight Management Desk. If you are calling from outside the UK the telephone number is +44 (0)161447 5665. You'll need your staff number/user ID and a BSAFE password to log into this system. Please present yourself at a self-service check-in kiosk at least 60 minutes before your scheduled flight departure. In addition to API, the USA requires all Visa Waiver passengers to have completed the Electronic System for Travel Authorization (ESTA) application, ideally at least 72 hours before departure. Bookings made directly with British Airways If you need to cancel your booking, please log into Manage My Booking to see the options available to you. As an airline industry employeewhere can I find help with my personal admin and/or booking staff travel concessions? 080 numbers are free from landlines and mobiles., calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 call. You must check the screen in the office for further information. YIDxxS1 will mean you are eligible to the economy class allowance. Any items of sports or beach wear or any other extremes of leisure wear are unacceptable in any cabin. How do I claim missing Avios or Tier Points on flights or other purchases? When you fly on British Airways, you can earn and redeem AAdvantage miles, plus, enjoy the benefits of your AAdvantage status. Staff Travel BA Touchdown Staff eligibility criteria If you are eligible for staff travel concessions you can view the Former Staff Travel guide in the Frequently Asked Questions section of the Employee Self Service ( ESS) website by typing 'Former Staff Travel guide' in the search box. Please note that BA will not accept coupons for different airport pairs. It is not possible to pre-book special meals for rebate passengers. 0344 493 0787 option 1 (calls charged at local rate) Daily: 06:00-20:00 Up to 5 Refund requests may be subject to a servicing fee. If you are calling from outside the UK the telephone number is +44 (0)161 447 5665. It is essential to check that information, because that is the allowance which will apply, regardless of what may be on your ticket. Please contact Staff Travel for further details If you were dismissed from TfL, you are not eligible for travel facilities If you were granted an immediate enhanced ill-health pension, you. All Inclusive Rates The rate quoted at point of booking is fully inclusive of all mandatory charges. (Bsafe passwords) Tel: 020 8562 4000, BA ID Pass Issue Unit Please also read our Privacy Policy under which, to the extent stated, you consent to the processing of your personal data. Please have your booking reference ready when you call. You can also visit the offices located in different parts of our country. If you don't have a BSAFE password, or have difficulties logging in, please contact the BA IT Service Centre on+44 020 8562 4000. Note: there is no dedicated bag drop desk for staff passengers. Boarding Once you are waiting for your flight at LHR, you can enter your PNR code at www.britishairways.com/onload on your phone. The headline good news is that the final number of redundancies has been reduced from a potential 12,000 to 10,000 through negotiations with the unions. From last-minute flights to flights planned ahead, British Airways has a huge inventory of cheap flights to help you save even more. Use this form to log in to your account or to create an account for the British Airways executive club, Have you already booked? What ways can I check in? By continuing to use ba.com you will be agreeing to the website Terms and Conditions and the Use Of Cookies while using the website and our services. The airline was launched in 1979 as Jersey European Airways following the merger of Intra Airways and Express . Click to reveal Contact British Airways Contact: 0344 493 0787 International Code: BA Departs From: Terminal 1 Recommended Services The linesareopenbetween 0700-2000 hrs(UKlocal times) 7 days a week, with the exception of 25 December and 01 January. We're sorry your travel experience with us didn't meet your expectations. If you don't have a BSAFE password, or have difficulties logging in, please contact the BA IT Service Centre on+44 020 8562 4000. British Airways is back on the hiring road. Telephone: +233 (302) 214 970. You are just a number to management, nothing individual. Website: www.ba.com/heritage Screen Reader users press Enter to select a Filter by product. British Airways Our partnership with British Airways British Airways connects you to nearly 250 destinations in 90 countries around the world from its major hub at London Heathrow. Q13: As a former employee not eligible for staff travel concessions, can I book Hotline tickets ? Learn more about the types of assistance we offer - including wheelchairs, If you have made a booking, you can request assistance in Manage My Booking, Travelling while pregnant or with medical conditions, including advice for food allergy sufferers. Looking for a particular British Airways employee's phone or email? At London Gatwick North Terminal All staff travel colleagues who are not assigned a seat when checking in at a self-service kiosk will remain on standby landside until the flight has closed. This will give you your flight status. Numbers to use from 1 February 2021 UK: +44 (0) 207 949 3081 ( 0800hrs - 1700hrs UK local time, Daily ) USA: 1-800 782 3387 ( 2330hrs- 1600hrs, Monday to Friday ) India: +91 124 4120708 ( 0900hrs-0130hrs, Daily) Rest of World: +44 (0) 207 949 3081 (0800hrs - 1700hrs UK local time, Daily) This site is protected by reCAPTCHA and the Google. Tel: 020 8562 5777 When planning your trip, please ensure you leave yourself enough time to land and check-in again at any intermediate point. Please note that this form isnot intended to ask staff travel related questions. Seat requests are not permitted on Staff Travel. 1-800-AIRWAYS Telephone: 1-800-247-9297 Daily, 7am - 1am: Eastern Standard Time (EST) Enquire about an existing holiday, hotel or car hire booking Telephone: 1-877-4282228 Monday - Friday, 7am - 3pm Saturday and Sunday, 7am - 3pm: Eastern Standard Time (EST) Enquire about group travel bookings Please note this number is only available when calling within the UK. Earning British Airways Avios. Select the 'Email Us' tab and choose 'Disability & Mobility Assistance' from the 'Topics' dropdown menu. Welcome to our official Facebook page. Currently British Airways does not issue a photo id card to widows and widowers of former staff. Email: pass-issue.1.unit@ba.com According to the national flag carrier's annual financial statement filed with the Thai Stock Exchange on February 24, the net income for the fourth quarter of 2022 surged to 11. . If your attire is inappropriate for the cabin of eligibility, you will be seated in a lower cabin, or may be refused travel. I have traveled on 200+ international flights and I got to say the British Airways is by far the worst airline I've ever traveled. Even if you are assigned a specific seat at check-in, this may be changed to accommodate commercial requirements. If there is a need on the day to upgrade on departure to a cabin higher than your cabin of eligibility, those who do not comply with the dress code applicable to the available cabin will not be considered for an upgrade. Physical Address: 60 Liberation Road, Horizon Plaza,Woolworth Building, Airport Residential, Accra, Ghana. Fly the World (Staff Travel). For the most relevant contact details, log in to your Executive Club account. You should then proceed to a bag drop desk. If you have an item which exceeds that weight, you must re-pack into separate bags. British Airways employs 26,533 employees. Please contact your travel agent directly to discuss your booking. You can also get in touch in the following ways: WhatsApp: +44 7756 165803 Tweet: @BBC_HaveYourSay Upload your pictures/video here Or fill out the form below Please read our terms & conditions and. At British Airways weve always taken data protection very seriously. Important Information British Airways ID check Please note that your staff ID will be checked when you pick up the car. Queries regarding Hotline bookings should be emailed to the "Hotline Helpdesk" team, accessed via the 'Travel' section of the BA intranet or on the home page of the former staff intranet site. No single bag or piece of baggage will be accepted if it weighs more than 23 kg/51 lbs, regardless of the allowance applicable to the flight on which you are traveling. Business reporter British Airways has put thousands of its staff back on furlough because of delays to the restart of international travel. Employees should dress in a smart casual style which may include smart, clean jeans and training shoes. For other British Airways Executive Club membership tiers: The British Airways Executive Club Gold member's telephone number is 0800 123 111. Please visit our Help centre for more support if you have a question about your booking or flight. Smart national dress or company uniform is acceptable in all cabins. If this results in you exceeding the baggage allowance, you must pay any applicable excess baggage charges. Please have your booking reference ready when you call. If you don't have Skype or Google Voice, you'll have to make an international call and charges will apply. BA staff travel loads are not always accurate and should be taken as an 'approximate' guide to availability. If you are eligible for staff travel concessions you canview the Former Staff Travel guidein the Frequently Asked Questions section of the Employee Self Service (ESS) websiteby typing Former Staff Travel guide in the search box.