Any reimbursement made as a result of any knowingly incorrect statement made by me or on my behalf shall be invalid and may result in subsequent action being taken against me. When it's time to go home, all combo lock deposit refunds are issued quickly. (United Kingdom) Please note that orders are processed only after a billing address and other billing information has been verified. Below are some pointers we hope you'll find useful! We act as a sales agent for our Client. a Primary Ticket that is then resold) (each a Resale Ticket and collectively, the Resale Tickets), there may be applicable buyer, and/or logistics fees and charges imposed. axs qr code for multiple tickets - veracitylogic.com If you are purchasing a Resale Ticket, you will be entering into a contract with the seller of the Resale Ticket for the sale and transfer of the Resale Ticket to you. Privacy Policy
Prices, cover types & guarantees at the moment of publication are correct but may vary depending on your country. I may hate Ticketmaster with a burning passion for their fees, but at least you always get the ticket you paid for with them. Official Tickets and Your Source for Live Entertainment | AXS.com Here, we set the record straight on what different ticket insurance and guarantee policies cover, and explain how to get a refund if you can't attend an event due to coronavirus. Some events have delivery delays or ticket printing suppression (at the request of the venue or promoter, tickets are not immediately available for delivery or collection), but you will always receive your tickets in time for your event. All the remaining ticketing sites and insurance providers either did not respond in time or declined to comment. We understand that these things can take time, so you can apply for a refund once you have this information, even if the event has passed. Ticketmaster will refund your ticket price if the event gets cancelled due to some unforseen or catastrophic event. You will also be entering into a separate contract with the buyer, allowing us to transfer your tickets and the corresponding tickets to them. We will comply with law enforcement requests and may provide them with all information you submit to us to assist in any investigation or prosecution they may conduct (without providing notice to you, unless otherwise required by law). The proceeds from Resale Ticket transactions may not be immediately available for disbursement and AXS may delay the disbursement until the associated event has occurred. For all tickets purchased from 3 rd February 2020 Please visit XCover for full details about making a claim or an enquiry. In submitting this form, I declare that the information I am providing is true to the best of my knowledge and that I have attached all required documents for my application to be assessed. How do I cancel Event Ticket Protector Insurance? - Ticketmaster If the vehicle was recovered without use of a paid/insurance related recovery company, then we will require garage reports to confirm the date of breakdown and the cause. BUY THE PERFECT TICKETS Front row or on the aisle? I fell for the scam because I was going to be watching my sister in another city, so I figured it would be nice to have because if she doesn't feel well, or if I decide I don't actually want to go, I can cancel. We looked at five ticket insurance and guarantee providers offered by some of the biggest online ticket sellers. BOOKING REFUND PROTECTION IS AN OPTIONAL SERVICE OFFERED BY THE BOOKING VENDOR AND ADMINISTERED BY TICKETPLAN ON THEIR BEHALF. found at the bottom of this page. AXS USA Reviews | Read Customer Service Reviews of www.axs.com - Trustpilot Each ticket that you as Holder purchase, receive (for example, as a subsequent transferee of a prior purchaser) or use issued by the Service, is a revocable license to enter and attend a particular event (whether live or online), or to park at a venue, or to exercise certain other rights associated with an entertainment event for which the Service issues tickets and each such ticket is a contract, subject to this Agreement, and subject to any additional specific terms and conditions imposed by our Client or their designee with respect to the particular ticketed event. If you decide to purchase tickets, merchandise, parking or other items via the Service, you agree to pay, in addition to the price for the tickets or other items, other fees and charges that we impose or collect on behalf of our Clients, or that our Clients collect, such as convenience fees, handling fees, delivery fees and any other miscellaneous fees. A screen grab/scanned print out from the Met Office website/confirmation of the Policy Travel Warning. This content may be old or outdated. 36. AXS provides technology platforms to its clients such as entertainment venues, promoters, and sports teams (our Clients) to list, sell, issue and deliver tickets to events using AXS powered websites and mobile applications (the Service). If you paid by credit card it may be possible in certain circumstances to. There are several reason for why this could have occurred, including submitting invalid data, clicking too quickly or using too many devices at the same time. If you purchase tickets to an online event, we do not guarantee that your device or network will have the necessary bandwidth or capabilities to stream the event at a suitable speed, and you bear all risk with regard to such transmission. Congratulations! Holder also understands that at an event, the Holder assumes and bears all risks of inclement weather or force majeure events (including injury or cancellation). IP: 161.35.97.149
Ticketplan's terms can be found on the Ticketplan website. We recommend that you review the official terms and conditions and other rules of each event and venue to which you hold tickets. Though it's quick and easy to tick the box for insurance (which is usually flagged as 'recommended' by the ticket seller) at the checkout, it's worth doing some research before adding it to your order. If refunds for your event and transaction are approved by the applicable event / venue, you will be notified by email*, which will include instructions on how to request a refund; and/or you can click the link in your AXS Account to "submit a refund request" which will display for qualifying events / transactions listed in your AXS Account. Holder covenants not to sue any of Releasees for use of Personage as provided herein. The fees and charges we assess may be greater than our actual cost of providing those services, and we may retain a portion of all such fees and charges as profit. Please note: The account holder is liable for bank charges levied by the receiving bank. WARNING: COVID-19 is an extremely contagious disease that can lead to severe illness and death. This Agreement is incorporated into the Terms of Use and, in addition to the Privacy Policy, the following terms and conditions (this Agreement) apply to all listings and transactions on the Service and sale or use of tickets issued via the Service, whether issued by AXS or Clients. Our helpline allows current and potential customers to manage/set-up their account information in any way that is permitted by the Service. Every time I go to buy tickets for a show and I see that the only way to get them is through AXS, my stomach drops. Delivery of the tickets shall be made in accordance with the Delivery of Tickets Section below. As someone who just found out I can't go to Kcon right after getting tickets, I tried talking to customer service for both Paypal and AXS, and neither would budge. or was there no option for you? The refund will be issued to the Payment Method on file. They lure you into buying the insurance but little did I know that a refund will be issued . For those times when circumstances sideline your customers, this valuable protection ensures that their investment is safe and sound. Reporting Fraud. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. I am so upset to now know I have to provide proof of an accident (police report, auto damage), or a doctors note, in order to be refunded; what a fucking joke. If we suspect, in our sole discretion, fraudulent or other illegal activity (whether from the buyer or seller of any transaction). For those fans who weren't able to get tickets, we have added you to a wait list and may notify you if tickets become available. Can I get a refund for a cancelled or postponed event? If the amount that you pay for a ticket is obviously incorrect, regardless of whether it is an error in a price posted on the Service or otherwise communicated to you, or if you are able to order tickets before their scheduled on-sale date, then we reserve the right, at our sole discretion, to cancel your order and refund to you the amount that you paid. Please consult the seller fee information found within our Service. If you are unable to find tickets or parking rights, please check back again. They lure you into buying the insurance but little did I know that a refund will be issued only if you fucking die, your house is INHABITABLE or if something CATASTROPHIC happens on earth. We can't reclaim the money and issue the refund to a new card for you. Please note: If you are applying for a refund for one of the below circumstances, this falls outside of the scope of the TicketPlan Protection, subject to the Terms and Conditions provided at the time of purchase, and a refund cannot be provided: If the circumstance is not listed above, it is likely it will fall outside of the scope of the TicketPlan Protection, however, please detail your circumstances in the box below and we will consider your request further. I can't go to a concert anymore, any tips to ensure i get my money back? If we suspect, in our sole discretion, unauthorized or fraudulent use of a seller or buyers account with us. A scan or clear photograph sent by email is acceptable. email from them: "Thank you for contacting AXS. Submission of our own medical confirmation form is preferred, please download it here: medical form template. The truth is that paying for insurance to guard against this is a waste of money. If you believe you've been a victim of fraud, please contact us here submit a ticket or use the live chat icon on this page to begin a session with us. We reserve the right, without prior notification, to change any content on our Service; to honor, or impose conditions on the honoring of, any coupon, coupon code, promotional code or other similar promotions; to terminate, suspend any or limit any users ability to make purchases through the Service.
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